The Complete Electronic Product
After-Sale Service Platform
Droplixer is an AI-powered global electronic product service operating system connecting OEMs, service partners, technicians, and consumers worldwide.
What We Do
We provide a comprehensive AI-powered platform for managing the entire lifecycle of electronic product after-sale services.
Global Coverage
Operates in 50+ countries with localized service networks and multilingual support for electronic product after-sale services.
Enterprise Security
AES-256 encryption, OAuth 2.0 authentication, and GDPR compliance ensure your data is always protected.
AI-Powered Intelligence
Multimodal diagnosis, failure prediction, and cost estimation powered by machine learning models trained on millions of repairs.
Multi-Stakeholder Platform
Connects consumers, technicians, service partners, and OEMs through one unified platform.
Real-Time Analytics
Live dashboards, SLA monitoring, and predictive analytics for complete operational visibility.
Developer APIs
500+ REST and gRPC APIs with comprehensive documentation, SDKs, and sandbox environments.
How It Works
Report Issue
Consumer scans device or describes the problem through our AI-powered app.
AI Diagnosis
Our AI analyzes the issue, checks warranty status, and estimates repair cost.
Smart Dispatch
AI matches the repair with the best qualified technician based on skills and location.
Track & Complete
Real-time tracking from dispatch to completion with quality assurance.
Built for Everyone
Consumers
Report issues, track repairs, manage warranties — all from one app.
Learn moreTechnicians
Receive jobs, get AI-guided instructions, and complete repairs efficiently.
Learn moreService Partners
Manage your team, inventory, and finances with real-time analytics.
Learn moreOEMs
Monitor global quality, optimize costs, and manage your service network.
Learn morePowered by Advanced AI
Our AI Service Brain processes millions of repair data points daily, enabling:
- 95%+ accuracy in device identification and fault diagnosis
- Predictive maintenance alerts before failures occur
- Intelligent dispatch matching technicians by skills and location
- Real-time cost estimation and warranty verification
- Automated fraud detection and risk scoring
Ready to Transform
Your After-Sale Services?
Join 30,000+ partners and 400,000+ technicians on the world's most comprehensive electronic product service platform.